Shipping policy
SHIPPING
UK Standard Delivery (ROYAL MAIL) - Delivery Time is normally 4-5 working days, however this may be delayed by any strikes - £4.00
FREE UK STANDARD DELIVERY ON ORDERS OVER £60
Premier Delivery (DHL) - Delivery time is 1-2 working days for orders placed Mon to Thursday before 12pm - £10.00
Please note - any order received after 12pm on Friday will be sent out on the following Monday - we do not currently offer a weekend dispatch service.
You will receive a 10 digit tracking number from us, please enter it here to track your parcel.
Dispatch notifications will be sent automatically via email. If you have any issues or queries, please contact info@valeremilano.co.uk.
CHRISTMAS SHIPPING
Please note that our office and warehouse will be closed for the Christmas holidays from 23rd December 2025 until 5th January 2026.
As a family-run business, we take this time to give our team a well-deserved break to spend with their loved ones before returning refreshed for the new year.
Orders placed during this period will be processed from 5th January 2026, and our customer service team will also be offline while we’re closed.
Next Day Delivery will also be turned off during this period.
Thank you so much for your understanding and continued support we truly appreciate it and can’t wait to be back in the new year.
EU Shipping- We ship across Europe! Rates depend on the destination country and parcel weight. See the table below for shipping costs:
| Country | 0–2kg | 2.1kg-5kg |
|---|---|---|
| Austria | €6.99 | €8.99 |
| Belgium | €7.99 | €8.99 |
| Bulgaria | €8.99 | €10.99 |
| Croatia | €7.99 | €9.99 |
| Czech Republic | €6.99 | €7.99 |
| Denmark | €8.99 | €10.99 |
| Estonia | €9.99 | €11.99 |
| Finland | €14.99 | €16.99 |
| France | €7.99 | €9.99 |
| Germany | €6.99 | €7.99 |
| Greece | €12.99 | €13.99 |
| Hungary | €6.99 | €8.99 |
| Ireland | €6.99 | €6.99 |
| Italy | €7.99 | €8.99 |
| Latvia | €6.99 | €7.99 |
| Lithuania | €6.99 | €8.99 |
| Luxembourg | €6.99 | €7.99 |
| Netherlands | €6.99 | €6.99 |
| Poland | €5.99 | €7.99 |
| Portugal | €9.99 | €11.99 |
| Romania | €8.99 | €9.99 |
| Slovakia | €6.99 | €9.99 |
| Slovenia | €7.99 | €9.99 |
| Spain | €7.99 | €10.99 |
Customs & Duties- For all orders under €150 shipping within the EU, no import-related charges will apply. For deliveries to destinations outside the EU, customers are responsible for any applicable import duties, taxes, or fees.